SUPPORT:

Quality restorations. Quality customer care.

Fully committed to your technological needs, your inLab^® Support Team extends its breadth of knowledge across all inLab product areas, giving you precisely what you need, when you need it.

Get your copy of inLab Software 4.0 now. Click here.

Software Service Packs:

• V4.0.2 VITA Enamic Service Pack
• V4.0.2 inLab Service Pack
  • Hot Keys/Shortcuts for inLab SW 4.0.2
  V4.01 inLab Service Pack
• V3.88 inLab Stack Service Pack 64 bit
  • Service pack extends the expiration date of V3.88 inLab stack software to 9/30/12
• V3.88 inLab Stack Service Pack 32 bit
  • Service pack extends the expiration date of V3.88 inLab stack software to 9/30/12
• V3.87 inLab 3D Service Pack
• V3.86 inLab 3D Service Pack
• V3.85 inLab 3D Service Pack
• inLab V3.85 Service Pack
• V3.88 inLab 3D Service Pack 64-bit (inEos Blue) (239 MB)
• V3.88 inLab 3D Service Pack 32-bit (inEos) (233 MB)
• V3.84 inLab 3D Service Pack
• V3.81 inLab 3D Service Pack
• V3.83 inLab 3D Service Pack
• V3.88 inCoris TZI Service Pack
• V3.65 inLab 3D Service Pack
• V3.04 inLab 3D Service Pack

Software Update Descriptions:

• V4.0.2 VITA Enamic Update Description
• V4.0.2 inLab 3D Update Description
• V.4.0.1 inLab 3D Update Description
• V3.88 inLab 3D Update Description
• V3.87 inLab 3D Update Description
• V3.86 inLab 3D Update Description
• V3.85 inLab 3D Update Description
• V3.84 inLab 3D Update Description
• V3.65 inLab 3D Update Description
• V3.04 inLab 3D Update Description

Materials:

• Implant Abutments Information
  • TiBase Operating Instructions
  • inCoris ZI meso Instructions (USA Only)
  • inCoris TZI Instructions
  • Available TiBase Kits
  • Abutments Tutorial Video
• CEREC Blocs Instructions
• inCoris AL Instructions
• inCoris NP Instructions
• inCoris ZI Instructions
  • inCoris ZI Certificate of Composition Labels
    • To be printed on Avery Template 8253 (Inket Printer)
    • To be printed on Avery Template 5163 (Laser Printer)
  • inCoris TZI Certificate of Composition Labels
    • To be printed on Avery Template 8253 (Inket Printer)
    • To be printed on Avery Template 5163 (Laser Printer)


• Model Milling Information

The milling of models is only possible with inLab MC XL
from serial number 120 000!

• Lava Ultimate Information
• V3.83 Abutments Material Pack
  (requires the US version of inLab 3D V3.83 or 3.84)

Support:

• Phone (800.475.5036), instant messaging or WebEx remote support:
  • Monday through Thursday: 7 AM to 7 PM CST
  • Friday: 7AM to 6 PM CST
  • 24/7 FAQ Web support
• Remote Support

Professionalism – Backed by over 130 years of Patterson Dental equipment and technology
Accuracy – Knowledgeable staff has a solution that works right for you, regardless of needs
Efficiency – Fast responses mean less downtime and more productivity for you
Convenience – A range of support options:

Exceptional End-User Customer Service and Support:

Partnering with Sirona and Patterson gives you access to more than 800 highly-trained technicians. One phone call to the Patterson Technology Center (PTC) puts you in touch with the answers to your questions as efficiently as possible. Live chat is also available.

You get:

Keep your practice running smoothly with the Patterson Technology Center (PTC).

Territory Managers: CAD/CAM Lab Applications

David Bolen

Territory Manager – South Central
Cellular: (806) 445-3972
Email: David.Bolen@Sirona.com
(LA, TX, OK, NM, AZ)

Bob Boyd

Territory Manager – Mountain West
Cellular: (980) 297-3037
Email: Bob.Boyd@Sirona.com
(MO, IA, MN, ND, SD, NE, KS, CO)

Jeff DeAngelis

Territory Manager – Ohio Valley
Cellular: (704) 564-4292
Email: Jeff.DeAngelis@Sirona.com
(OH, WVa, PA, MD, NY (Upstate/Buffalo/Albany), DE)

Barry Diener

Territory Manager - North Central
Cellular: (704) 654-2546
Email: Barry.Diener@sirona.com
(MI, WI, IL, IN)

Bob Hadley

Territory Manager – Mid Atlantic
Cellular: (704) 651-5146
Email: Bob.Hadley@Sirona.com
(VA, NC, SC, KY, TN, AL, MS)

Thomas Heusing

National Laboratory Sales Manager
Cellular: (704) 942-8414
Email: Thomas.Heusing@sirona.com

Chris Niquette

Territory Manager – South East
Cellular: (704) 607-8579
Email: Chris.Niquette@Sirona.com
(FL, GA)

Karl Odden

Territory Manager - Northeast
Cellular: (704) 805-1626
Email: Karl.Odden@sirona.com
(ME, NH, VT, CT, MA, NJ, NYC (Metro/LI/NYC), RI)

Jeff Youngerman

Territory Manager - Southwest
Cellular: (805) 501-2822
Email: Jeff.Youngerman@sirona.com
(Southern CA)